Customer Testimonials

Took my 2026 equinox in for service got a loaner car for 5 days parked in garage at home never moved and when my car was fixed took it back in and service manager said I or something put a dent in driver side door, I was very upset that I had done something like that without being responsible. 74 years old and I drove the loaner home parked and drove it back without a smudge of nothing-when I got my car back it was never washed or cleaned out like other dealerships do. Never have I been so angry then being accused ... Read More

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DealerRater - Nov 13, 2026

Took my 2026 equinox in for service got a loaner car for 5 days parked in garage at home never moved and when my car was fixed took it back in and service manager said I or something put a dent in driver side door, I was very upset that I had done something like that without being responsible. 74 years old and I drove the loaner home parked and drove it back without a smudge of nothing-when I got my car back it was never washed or cleaned out like other dealerships do. Never have I been so angry then being accused of of misuse of someone else vehicle, In short never buy a car or have it serviced at Vic Canever ( the sales person Mark was great but service after was terrible only had 7750 or more miles on car and they treat buyers like that. BUY ELSEWHERE

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Called for a price on a new truck they said someone would get back to me, I have emailed twice with no response. Guess they dont sell trucks anymore..

After an accident while hauling our camper, we chose Vic Canever Chevrolet in Fenton for the repair. They quoted 3–4 weeks to replace the entire truck bed. Four weeks came and went with almost no proactive updates. Because we live out of state and were staying with family, we had to call repeatedly just to get any sense of the timeline. At the eight-week mark we went in person and spoke with the manager; nothing meaningful came of it. We received no call back from the body shop manager and no reimbursement for the extra expenses we incurred during the extended ... Read More

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Google - Nov 5, 2026

After an accident while hauling our camper, we chose Vic Canever Chevrolet in Fenton for the repair. They quoted 3–4 weeks to replace the entire truck bed. Four weeks came and went with almost no proactive updates. Because we live out of state and were staying with family, we had to call repeatedly just to get any sense of the timeline. At the eight-week mark we went in person and spoke with the manager; nothing meaningful came of it. We received no call back from the body shop manager and no reimbursement for the extra expenses we incurred during the extended wait. We remained patient throughout, but the lack of communication and follow-through turned what should have been a straightforward repair into a very disappointing experience. Based on our time there, I would recommend looking elsewhere for body work.

Bill Jo is very knowledgeable and thorough ! She found exactly what we wanted!!

10/10 would recommend! Don't go anywhere else! Wonderful staff and experience.

This place in hands down the best dealership I have dealt with to date. date. Stephanie Pearson and her team go above and beyond to make things happen and truly care! If you’re in the market- go here and make sure to say hi to Stephanie!

Stephanie Person is amazing! Always friendly and always goes above and beyond. Thank you for all you do!

Absolutely love the staff! So helpful even years after purchase! I wouldn't trust anyone else with my next purchase

This is the only dealer I trust to give me a great deal AND take care of me in service! Even if something doesn’t go exactly how I hoped, they always do their best to make sure I’m happy! If you are looking for good pricing, great personalities, and trustworthy, come here. You won’t be disappointed.

Great customer service

Amazing Everytime! Even for Door Dash Deliverys... New, Used, vehicle purchases... any auto needs and Top Tier Customer Service and knowledge! Tjank yous Esp. Billi Jo !

Tim Taylor was a great salesman to deal with. I would definitely go back.

Best experience! Got a great deal on exactly what I wanted! Jamie Bartley was knowledgeable, friendly, patient and went over everything about the Tahoe before I left! Highly recommend stopping in and seeing him when you are looking for your next vehicle!

I would waste my time here Nothing but gimmicks to squeeze the most money they can from you on a deal for an automobile. Buyers beware, shop elsewhere

3rd vehicle ive bought from VC, all working with Aaron Martin. They always take care of me and my wife, good to great service department. When they learn who you are it becomes a real relationship. They treat your vehicle as if it was they're own

Super friendly and knowledgeable! Wouldn’t go anywhere else!

The team at Vic always takes care of us during the purchasing process, will definitely be coming back for all my vehicle needs.

Not the best experience, but not the worst. I would consider trying their services again if needed.

Nick Golson is hands down the best thing that has happened to this store! As long as he is there, they have our business.

Happy to be a value customer The Service Dept. is awesome. Thank you. Thanks to everyone who helped Mariana.

Horrible experience. Inquired about 2013 ram truck. I specifically ask about rust. Rob sales guy called on my way up and said very little rust. Got there truck was out front. Started looking both rocker panels severally rusted, cab corners i could put my hand in and passenger door severe rust and outside of mirror broke. Drove 5 hr round trip and $50 dollars in fuel for junk. Management needs to teach salespersons not to lie to customers!

All I have to say is this! Dropped my truck off signed a paper stating that I was responsible for 170.00 service fee only to be called back two days later and told that the diagnostic s fee has now went up to 700.00! There hourly rate is 170.00 an hour! Read some reviews and it sounds to me like I’m not the only one being scammed around this place. Beware of a man named Scott! His name comes up in alot of reviews! I am taking the 170 dollar hit and taking it somewhere else!

I purchased a used Ford Escape March 2026. July 2026 the vehicle needs a engine. Vic Canever will not stand by their word. They will not help.

I contacted the service manager at Vic Canever twice (left Vm) to inquire on the status of my son‘s truck after being in there shop for three days, and he never had the decency to return my call. I guess that customer service is not his priority. I therefore cannot recommend Vic Canever to anyone in Fenton.

Purchased from out of state, do not recommend. Very poor communication and changed deal on me after traveling 5+ hours.

Their finance team is crap and the cars they sell are junk

I don't like being the person to give one star, but i will. I took my 83 year old mom's car here to figure out why it stopped working. I knew the battery was dead. I talked with Scott from service. He told me he would have to put a new battery in at the cost of over $320. l thought that was high but it had to start to get looked at. After they looked at the car and figured out it needed a new engine he quoted me a price at around $530. He immediately called me back and ... Read More

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Google - Apr 9, 2026

I don't like being the person to give one star, but i will. I took my 83 year old mom's car here to figure out why it stopped working. I knew the battery was dead. I talked with Scott from service. He told me he would have to put a new battery in at the cost of over $320. l thought that was high but it had to start to get looked at. After they looked at the car and figured out it needed a new engine he quoted me a price at around $530. He immediately called me back and said he forgot to add "teardown" so it was more like $680. My mother also called and talked to Scott several days later. She was quoted a price of $540ish. Scott immediately called her back several minutes later and said he forgot to include "teardown" it it would be over $680. a week goes buy and my Mom and Scott have a discussion and Scott tells her he forgot to add something and it now cost $1045 and some change. On 4/09/2026 Scott tells her it will cost over $1200 because he forgot to include whatever. My mom says no you said it was $1045 I have it written down. My mom asks to talk to Scotts manager and he brings it back down to $1045. We are seeking a lawyer, not sure anything can be done about talking advantage of an elder person. Perhaps I will contact the Sheriff Office and BBB.

I talked with Will the fixed operations director and he explained and fix the problem. We are satisfied with what was arranged.

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They tried twice to repair my truck. They billed me twice to repair the same problem. The same problem is back again. Been waiting on a call from the service manager.

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Dealership continues to be a disappointment....Initially at sales level. Extending to service department.

They had my truck from October to very end of February just to find the back passenger window will not roll down when I brought it in working. Every time I use my blinker now it says they aren’t working on a pop up. As well as terrible communication I won’t be bringing anything back to this place

I stopped in because they had a truck that I was interested in. I talked with Scott in regards to the truck. "Certified Pre-Owned" which means it supposedly went through a 172 point inspection and passed. I decided to take the truck for a test drive and it drove pretty well. Upon starting the truck I did notice that the video rear view mirror wasn't working, I noted it. On the drive I did also notice that the phone charging system wasn't working, I noted it. Couple other minor things that I noted and would further discuss ... Read More

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Google - Feb 3, 2026

I stopped in because they had a truck that I was interested in. I talked with Scott in regards to the truck. "Certified Pre-Owned" which means it supposedly went through a 172 point inspection and passed. I decided to take the truck for a test drive and it drove pretty well. Upon starting the truck I did notice that the video rear view mirror wasn't working, I noted it. On the drive I did also notice that the phone charging system wasn't working, I noted it. Couple other minor things that I noted and would further discuss with the salesman Scott upon my return. Once I got back from the test drive I spoke with Scott about my findings and what wasn't properly working on this "Certified" truck. Scott said if I wanted the truck that he would send it in for service to get these items fixed (this truck was advertised as a 1 owner nearly perfect truck). I was told that this truck comes with a 12 month/12k mile bumper to bumper warranty as well. I agreed that if he fixed the issues that I would purchase the Denali at asking price. No financing, cashiers check, wire transfer or whatever payment they preferred. Scott reached out to me a couple days later and said they were still waiting on the wireless charging system to come in and they would install it and he would reach out when it was completed. I asked numerous times if they would like a deposit on the truck. I was told no repeatedly, "we got you covered, no worries" I received a call late afternoon on Friday stating the truck was finished and ready to go. Asked if I could come in and sign the paperwork, I told them that I lived an hour away and that I'm slammed at work so I wouldn't be able to make it in(I told Scott from day one that we are really busy and would have to do most things via email and I would come in with the payment and leave with the truck). Monday morning comes around and I receive a call from Scott asking if I can take a quick call from the finance dept so we can set up the purchase agreement. Again I ask him if I can leave a deposit. Again, the answer is no need. They call, send over a purchase agreement for me to DocuSign. I read through it, the warranty information is missing and marked "AS IS". I contact the finance dept and they were supposed to update and send a new one with the correct revisions. A couple hours later I receive a call from Cocky Dan. Dan leaves me a voicemail telling me that the trucks are first come first serve and he has someone there wanting to buy it and that I've had the purchase agreement for "some time which has only been about 2-3 hours as I'm at work also waiting for the corrected purchase agreement. Confused as to what is going on I call Dan back. No answer. So I contact Scott, he answers right away. I explained what was going on and that I was waiting on the revised Purchase agreement he said the truck only came with a 6 month warranty or 6k miles. Which is half of what I was told originally. Now red flags are going up because I feel that I'm being mislead and misdirected. I can tell Scott seems upset because someone essentially is selling a truck that he already agreed to sell a week prior and being held up on their end. At this point I'm losing interest in the sale due to the inconsistencies and lack respect on Dan's part. I get in contact with him and he's about as cocky as can be in regards to wanting to sell the truck to whomever else. At this point, I tell him to just sell it. I'll buy another truck from somewhere else. I own a fleet of vehicles, bought many cars from dealerships and have never in my experiences have met anyone as unprofessional, rude, and unpersonable in the customer service industry. In conclusion, the truck wasn't as advertised, the warranty wasn't as advertised, and the manager Dan would be better suited for the fry station at a local fast food restaurant. There is no integrity, no self respect, or no honesty at this dealership. In all honesty, I would buy another truck from a D lot before I give these guys any of my business.

I use to have my oil changes done here but was seriously disappointed in my last service. After the oil change I was told my brakes were good. Two months later I took it in because I heard a grinding sound. They charged $85 to check and told me my brakes were metal on metal. When asked how my brakes got so bad in just 2 months after being told they were good at my last oil change, I was told by the service manager he couldn't say. Either they didn't check my brakes at my last oil change and ... Read More

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Google - Jan 27, 2026

I use to have my oil changes done here but was seriously disappointed in my last service. After the oil change I was told my brakes were good. Two months later I took it in because I heard a grinding sound. They charged $85 to check and told me my brakes were metal on metal. When asked how my brakes got so bad in just 2 months after being told they were good at my last oil change, I was told by the service manager he couldn't say. Either they didn't check my brakes at my last oil change and lied on the inspection sheet or they dont know what good or bad brakes look like. Given they either lied or were inept I picked up my truck and took it to another dealership to have the brakes done. I will not be returning to Vic Canever after this experience.

my truck is worse now after they fixed electric power steering and charged me 2680.00 now all kinds of elec issues in dash 2019 Silverado

Purchased a Chevy Trax for my son. Salesman, Marc Murray was checking on a second key for Trax. I called him for 2 months. He would not return my calls. I contacted Manager, Alex Mamot? He was very engaged and was going to call me back the next day. He was going to ‘take care of this.’ He never called back! This dealership was passionate about the sale but very lax on responsiveness and follow up. We don’t know if they ever found a key because we never heard back. We have moved on. I just hope this behavior is ... Read More

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DealerRater - Nov 30, 2025

Purchased a Chevy Trax for my son. Salesman, Marc Murray was checking on a second key for Trax. I called him for 2 months. He would not return my calls. I contacted Manager, Alex Mamot? He was very engaged and was going to call me back the next day. He was going to ‘take care of this.’ He never called back! This dealership was passionate about the sale but very lax on responsiveness and follow up. We don’t know if they ever found a key because we never heard back. We have moved on. I just hope this behavior is not the norm for this dealership.

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This dealership has screwed up twice in two visits to the service department. First visit they somehow screwed up on my old camaro. Second time they changed the oil on my new suburban/tahoe. The new oil leaked out all over their lot when I started it up. There is no way I'm ever going back to this dealership.

Trying to find a way to remain a long time loyal customer but it’s going to be tough. The customer service I’ve received in the last three years has left me speechless and I don’t get the feeling they care. Brought my car in mid June a bit early for an oil change and I heard a noise so I wanted a diagnosis for $170. Picked my car up and they did the oil change but couldn’t find the time to run the diagnostic so they didn’t complete it. Fast forward to last Friday when I ... Read More

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Google - Aug 1, 2025

Trying to find a way to remain a long time loyal customer but it’s going to be tough. The customer service I’ve received in the last three years has left me speechless and I don’t get the feeling they care. Brought my car in mid June a bit early for an oil change and I heard a noise so I wanted a diagnosis for $170. Picked my car up and they did the oil change but couldn’t find the time to run the diagnostic so they didn’t complete it. Fast forward to last Friday when I had a massive oil leak and towed my car there for repair. No surprise but they didn’t have time Friday to look at it. Monday, I got a call that there was no news. Tuesday, I got a call that I was assigned a mechanic, Wednesday I got the call that I needed a new motor for $3K, while deciding what to do, I got a call Thursday that a mistake was made and the cost would be 7100 and if I want a brand new car, they would give me $500.

terrible service, put some janky lug nuts on my car with lock nut and wouldn’t remove lock nut or give me key to do so and offered to do service if i payed for there mistake. then denied even touching lug nuts even with picture proof they did. manager aaron is a joke walked away mid conversation after getting called out.

Drove 1.5 hrs to see one of their used cars. The thing looked good online, get there and it's completely rusted out underneath. They never mentioned it. The seller tried to persuade us to look at a similar red one that was not what I was looking for and a bit more expensive and also had a bad muffler/exhaust being held up by clamps. Trying to sell a peice of junk to a person who was just hurt in a accident, not to mention the worker tried multiple times to shake my injured hand that is in a split ... Read More

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Google - Jul 19, 2025

Drove 1.5 hrs to see one of their used cars. The thing looked good online, get there and it's completely rusted out underneath. They never mentioned it. The seller tried to persuade us to look at a similar red one that was not what I was looking for and a bit more expensive and also had a bad muffler/exhaust being held up by clamps. Trying to sell a peice of junk to a person who was just hurt in a accident, not to mention the worker tried multiple times to shake my injured hand that is in a split They were friendly up until it was mentioned that my father is a mechanic and then they were nonchalant knowing they weren't getting a sale. They also kept sending text messages and emails after I viewed the car in person asking to schedule an appointment to see it, by multiple personnel working at the dealership. Please be wary to any other buyers to fully check out the vehicle they're interested in.

Bought a truck from them and the rear window started leaking right outside of warranty and now they refuse to do anything about it even though it is a manufacturing defect and has nothing to do with anything beside bad quality parts that they bought. Now I have black mold in my truck and my kids can't breathe.

Not a pleasant experience today, needed an oil change, I went on line to the Vic Canever web site, entered my phone number and my truck came up, I assume that is because I have an account with them, asked me what service i wanted so I clicked on oil change ($59.95) and tire rotation ($20.00) I set up the appointment for 8 am. Arrived at the shop at 7:45am checked in and the service advisor printed my paperwork, the Oil change read $79.95 + the $20.00 oil change, when I told him that was not right, he said that that was not his issue that ... Read More

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Google - Jul 17, 2025

Not a pleasant experience today, needed an oil change, I went on line to the Vic Canever web site, entered my phone number and my truck came up, I assume that is because I have an account with them, asked me what service i wanted so I clicked on oil change ($59.95) and tire rotation ($20.00) I set up the appointment for 8 am. Arrived at the shop at 7:45am checked in and the service advisor printed my paperwork, the Oil change read $79.95 + the $20.00 oil change, when I told him that was not right, he said that that was not his issue that was marketing, the screens in the shop said oil changes were 79.95, I went to the web site and showed him the price and he again told me that was not an 8 qt oil change, when I reminded him that my 2021 2500 HD was the vehicle option I clicked on he still refused to acknowledge the price. If the vehicle is entered then the price should reflect the appropriate price for the option I chose, or a note should say this is a 5 qt oil change and there will be additional fee, he also told me at this time that I needed to not make his day difficult with this, why am I getting grief from the service advisor about this, after I told him I was not trying to make anything difficult, I was trying to explain my side, he appeared agitated and finally told me he would honor the price, I went to the waiting room, at 8:41 I looked out the window and my truck was still parked outside, this was an 8 am appt. 9:21am I get the truck, was billed a CC fee and a hazard waste fee that is not mentioned in the price of the oil change, paid the bill, got in the truck had mud foot prints on the door sill and running brds, not my mudd, left the parking lot, looked at my dash screen, everything had been changed to metric...WTH! back to the garage.

The experience I had here today is like none I have ever had. My "Service Advisor," did not communicate with me that although I dropped my car off at 8:00am, it had not been inspected until I reached out asking for an update around a quarter to 4:00pm. When I stated I was confused as to why my vehicle had not been looked at, as it had been there almost 8 hours, for a transmission inspection that they stated I needed when I got my oil changed earlier in the week and was "advised" that it would ... Read More

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Google - Jun 7, 2025

The experience I had here today is like none I have ever had. My "Service Advisor," did not communicate with me that although I dropped my car off at 8:00am, it had not been inspected until I reached out asking for an update around a quarter to 4:00pm. When I stated I was confused as to why my vehicle had not been looked at, as it had been there almost 8 hours, for a transmission inspection that they stated I needed when I got my oil changed earlier in the week and was "advised" that it would only take an hour, he didn't respond back. So I called the dealership and waited on hold to speak with him. This is where he "informed" me that he was trying to figure out how to respond to my text, which read: I guess I am a bit confused, as I scheduled for it to be reviewed today for a diagnosis but it still hasn't been looked at." So, he finally stated that he was waiting to contact me when he had an actual update to give me. I asked if my car not getting inspected due to their supposed busy schedule was not a reason to contact me, knowing I needed it back by 5pm, to drive home. He apologized for his lack of communication, to which I responded that had he communicated that they were running behind and may not get to my car, I wouldn't have been so frustrated with the situation. He then proceeded to tell me, " Well let me explain to you how a dealership works, just because you have an appointment, does not guarantee your vehicle will be inspected." I cut him off at that point and called him out for trying to mansplain to me how a dealership works, like I was an invalid. My father worked at GM for 32 years, I may not know about cars, but I do know that GM would be throughly disappointed in how I was treated today. It begs the question if it was because I was a woman trying to understand why I was not communicated with until I requested an update. He also told me on Monday, when I had my oil changed, this would only take an hours worth of time to inspect. He said, who told you that, and when I said it was him, he then said, "Well, I don't remember telling you that, but I am not calling you a liar, if you said I told you that, then I probably did." I suggest you educate your staff on how to speak to a customer to defuse a situation and not escalate it. I was also told the repairs do not fall under warranty, yet he couldn't confirm or deny that BOTH lines leaking on my transmission could be from a manufacturing defect. It is an absolute rarity for both lines to leak unless the car has suffered from severe wear and tear or is older. This car is a 2023. So for you to say it isn't covered under warranty, when the transmission warranty states if the lines are leaking due to manufacturing defects, it IS covered under warranty per the information found in the warranty itself. While I understand warranties only cover so so much, if you cannot confirm both lines do, or do not have a manufacturing defect, you cannot tell me it isn't covered under warranty. I may not know cars, but I do know how to read and the moment my intelligence was put into question, was the moment my frustration escalated from minor to astronomic levels. I have had pleasent experiences for the most part here unless my vehicle has an actual issue. So if you make an appointment just know you may not get what you need done and to schedule services with anyone but Scot. I was also told that they recommend I didn't drive the car, but that they did not have any rentals to provide me with. Which is funny since it is in fact a dealership. I was charged for an hours worth of labor that took 15 mins for the tech to say he wasn't sure if the gasket was also leaking because the lines were both leaking so bad..

I leased my new chevy trax in july and came in for my first free oil change. I am not one for reviews but I have to share my story. I was hesitant on leasing and I always purchasew my cars. scott was very patient with me while I test drove multiple vehicles and he went over my payment options which I liked. where my faith was restored in dealerships was when I sat down with the finance director julia, she took her time answering all of my many questions with a smile and really made me feel comfprtable with ... Read More

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DealerRater - Dec 4, 2024

I leased my new chevy trax in july and came in for my first free oil change. I am not one for reviews but I have to share my story. I was hesitant on leasing and I always purchasew my cars. scott was very patient with me while I test drove multiple vehicles and he went over my payment options which I liked. where my faith was restored in dealerships was when I sat down with the finance director julia, she took her time answering all of my many questions with a smile and really made me feel comfprtable with my new lease. i knew what to expect at the end and she went over options that i didnt even know were available for a lease. she explained everything with great detail, even I understood what was going on. i really recommend vic canver in fenton. ask for julia and scott!

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The service team was professional and helped me with my needs. My wait could have been a little less. Other than that it was quite pleasant.

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Everybody did a great job. I was looking for an appointment. They got me right in. I appreciate you guys.

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Always take good care when any of the family vehicles needs service or maintenance. Thank you.

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Got me in with no problem and oil change was fast. Thank you kind sir

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Josh did a job well done. I went in for an airbag recall and was in 40 minutes. Josh polite and listen to my concerns.

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When my car is in the shop there why should I go 567 days without knowing what's going on with it. Why didn't somebody call me to let me know exactly what was going on with my car? My car was in there for 2 weeks on two different occasions within 5 weeks. Nobody seemed to know what was going on with it. No loaner car available apparently. So I don't trust the service department to take care of my needs anymore.

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Well done! One, two, three, four, five, six, seven, eight, nine, ten, eleven, twelve, and, thirteen. There, 15 words.

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Your salesman, Larry Lewis not only sold me the vehicle, he’s the go between for service too. He made the experience so much easier.

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As always, top notch service! Canever always gets it done with a smile and done quickly.

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I waited over 3 hours for an oil change and a radio reprogram, The radio stopped working before I exited the parking lot and would have turned around but I only have 1 day off a week and already had waisted half of it

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I was apprehensive to use Vic Canever for a body shop repair due to quality issues on repairs of two previous vehicles (one of which was never resolved), but was assured last year after the purchase of my most recent vehicle that "things have changed and there's new management" and was asked to give them another chance. Reluctantly I did give Vic Canever another chance, only to be extremely disappointed. I had an issue where the headlight on my vehicle was misaligned and scraping the paint off my front fascia (a problem known by GM and documented ... Read More

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DealerRater - Aug 22, 2024

I was apprehensive to use Vic Canever for a body shop repair due to quality issues on repairs of two previous vehicles (one of which was never resolved), but was assured last year after the purchase of my most recent vehicle that "things have changed and there's new management" and was asked to give them another chance. Reluctantly I did give Vic Canever another chance, only to be extremely disappointed. I had an issue where the headlight on my vehicle was misaligned and scraping the paint off my front fascia (a problem known by GM and documented with a service bulletin). The fix requires the technician to remove the front fascia, shim and adjust the headlights, and reattach the front fascia. During the repair process, the body shop technician managed to damage an aftermarket accessory I had installed on my vehicle (PPF), and also returned the car to me with the front fascia clearly misaligned with the front fenders, and trim material on the headlight protruding to the outside. I really don't want Vic Canever touching my vehicle again, so while I attempt to hopefully get my PPF repaired (~$100) instead of replaced (~$1,100), I also need to find a reputable body shop I can trust to not only fix my vehicle correctly, but also not damage it in the process. Apparently the third time here was not a charm, and I will not be returning to Vic Canever.

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The staff is always courteous and willing to listen to your description of a vehicle problem and more importantly a good knowledge of what the problem is.

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Vic Canever service is always excellent. Repairs and maintenance are complete and done right the first time.

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Have been coming to this dealership for years. Always efficient, courteous and excellent service. Outstanding!

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Great people to deal with every time. Friendly staff. Making the appointment was a breeze!

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I want to thank the service team for finally getting my heated steering wheel before winter. Thanks Again

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The service team is great. Got what i needed to have done in a timely manner.

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Have been dealing with sales and service since the 1980's and see no reason to go anywhere else. Shout out to Jake and Mark Crane. Thank YOU both.

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It seems that I’m having to return multiple times for the same issue. It just never gets completely resolved. This bothers me!

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the Canever team always does a great job on what every your in the store for.

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The Rob and Team was amazing. They helped deliver my Z06 on short notice for date night and even stayed late to make it happen. The dealership is focus on service and you are treated like family !! Thanks for making my dream come true.

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Too notch service department and dealership experience! I would highly recommend Vic Canever to anyone!

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Jeff Zajac was very professional and pleasant to deal with. Was a good service experience.

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Friendly , honest, not trying to constantly push unnecessary stuff all the time . Great at keeping you informed .

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Hey Josh ex is a great guy. I've dealt with him the last two visits and he is always so fun to deal with. Keep him around.

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Over charged for oil change. Two hours with appointment is crazy. Won’t be back!

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I have always had a very good experience with Vic Canever in both the sales and service department

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VIC CANEVER CHEVROLET IS CLEAN AND PROFESSIONLY RUN DEALERSHIP. ONE THAT YOU WON'T HESITATE TO VISIT AGAIN. SALES STAFF IS VERY KNOWLEDGEABLE.

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Polite, prompt with service ,keeps customer well informed ,mechanics very knowledgeable. Pleased we were able to talk with mechanic as well as saw the video of our service. Very helpful

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Great service! Kind and helpful staff. Vehicle was fixed on time. I highly recommend this dealership!

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The salesman is very good Always answers all my questions. The service department is very efficient

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I was thoroughly impressed with VicCanever’s body shop. The whole process was smooth and painless. Even though it took a 6 weeks to get my car back because of a supply issue, they tried as hard as they could to get it back asap. They were fantastic!!

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Outstanding service with friendly employees. I personally felt welcomed as soon as I stepped out my truck.

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Five Star Dealership ***** That is all I have to say. Thank You Have a good day.

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It has been years and you still get it wrong on who brought the car in. You keep sending me emails when my wife brings her auto in. You try to jam repairs thats not really need. Came in for an oil change and you try to push repairs for a lot of money. I am still not happy we you. I brought my truck in for an oil change and tire rotation. You charge me for the rotation. And all the lug nut were still dirty. I have no trust anymore. Since two of your best service personnel have ... Read More

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DealerRater - Aug 13, 2024

It has been years and you still get it wrong on who brought the car in. You keep sending me emails when my wife brings her auto in. You try to jam repairs thats not really need. Came in for an oil change and you try to push repairs for a lot of money. I am still not happy we you. I brought my truck in for an oil change and tire rotation. You charge me for the rotation. And all the lug nut were still dirty. I have no trust anymore. Since two of your best service personnel have moved on. I Feel like just a number. My pick up with 40,000 blew 2 pushrods in Yellow stone. I had a travel trailer. I called my sales representative at your dealership. To see what he could do. If anything to get us and my trailer home. Your salesman. Told me. “You have a lot of money, just buy another one”. I went to always bringing my auto’s in to your dealer. But no more.

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Very courteous friendly, helpful and caring. He goes out of his way to please, seems very genuine!

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We really appreciated the service we received from our salesman Aaron Martin. He went out of his way to make sure we were satisfied.

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Conversation with Jeff was good. Pleased with our experience with our Yukon being checked out and problems being resolved.

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Always a pleasure to deal with. I wasn't aware at the time I could pay with GM rewards. Thanks again for the quick service.

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Service was quick and staff was friendly. Service was done in the expected time and I was able to wait in the customer lounge.

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I had no issues with getting my repair completed at Vic Canever. Scott Metcalfe ordered the part and let me know when it would be available. I made an appointment and they took care of the problem quickly.

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After getting a flat tire they were able to get me in quickly to replace the tire. thanks!

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Great service. Estimated time for the service was 60 - 90 minutes. Was happily surprised when the car was ready in 15 minutes.

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Great service, finished in a timely fashion. Easy to schedule. Friendly personal . Car completed as stated.

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Jeff was amazing. He carried the mats to my car and even out them in and disposed if the boxes! He was super friendly and helpful! Would definitely recommend!

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Always a pleasant experience. If any issues arise they always take care of them. Buy all my cars from them and use their service. A+

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They were ready for my appointment and delivered the vehicle back to me on time.

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Dealing with a radio that cuts out since the original purchase , multiple service calls and still not fixed. Very disappointing. Worst vehicle I have ever owned/leased in my life. Mike

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The service was great as usual. Oil change and Josh adjusted my tonto cover for me himself.

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Everyone was curtious. I needed My truck and they worked expidishusly to get it back to me.

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Had to bring my 2020 Silverado in for a check engine light. Unfortunately, it needed to come in again and again and finally a 4th time before they got the issue resolved. Good news is that Jeff got me a loaner without issue each time and apologized for the issue and thanked me for my patience.

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It was such a pleasure utilizing this dealership for the recent purchase of a new Malibu. From Sales to Financing, the process was very smooth.

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Courteous and efficient. Everyone was very professional and the facility was outstanding. I highly recommend it.

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